Call us: 800.225.0508 | E-mail: sales@louispage.com

Shipping Information

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Louis E. Page's Shipping Policies

We are aware of the escalation in shipping costs, mostly due to the rising fuel surcharge added to every trucking invoice. To save you money, we compare costs from many different carriers that give us discounts. We ship your order the least expensive way. We will place your order only after we receive your approval of the shipping costs.

Due to the characteristics of the products we sell (size and weight and number of items), your shipping charges cannot be calculated until we know the exact items and quantities you want to order.

We make every effort to ship within 48 hours of receipt of order. We will notify you if this is not possible. Some vendors only ship on Tuesdays, Wednesdays, and Thursdays.

Because some of the products we sell are very specialized, there may be a lead time on some items before we can ship your order. We will notify you of any delay.

 

Shipping Methods and Information

 

USPS and UPS

  • When weight, number and size of the items ordered rule out USPS and UPS, we will ship via truck.

  • Some items, such as rolls of wire, require wrapping prior to shipment.

  • There is an additional handling fee of $6.00 per item for wrapping.

  • When items do not require wrapping, no additional fee is charged. 

Common Carrier

  • When weight and dimensions of the items you order are within limits, we will ship by United States Postal Service or United Parcel Service.

  • The common carriers we use for shipping give us discounts which we pass on to you.

  • We will analyze each shipment to find the best rate and service for your order.

  • Carriers require a signature for all deliveries..

Liftgate

  • Do you require a liftgate to remove your order from the truck bed to ground level?
  • Liftgate fees vary from $50-$150.

Residential Delivery Fee

  • The carriers charge an extra fee for any delivery made to a non-commercial location, such as construction sites, farms, schools, and country clubs.

  • An additional charge for residential delivery ranges between $50.00 and $70.00 per delivery.

  • The cost may be higher for shipments over 2,000 pounds.

  • The carrier makes the final decision about a location's status.

  • When there is a question, we will charge the fee and refund the difference once we receive our invoice from the carrier.

  • Shipping to a terminal or to a location zoned commercial can save you the additional residential charges.

Shipments 

  • Shipments are made with freight charges prepaid.

  • We do not ship freight collect. 

Handling Fees

  • Orders under $500 will be charged a $25 handling fee.

C.O.D. 

  • We do not ship C.O.D.

Returns 

  • Due to restrictions placed on us by our vendors, we do not accept returns.

Defective Material 

  • You must notify us of any defective product within 10 days of receipt.

Damage in Transit 

  • You must make your own restitution with the delivering carrier for material damaged in transit.

  • You must be sure to note any damage or shortage on your receiving papers when signing for material.

Risk of Loss

  • You are purchasing items under a shipment contract.

  • Therefore the risk of loss and title for such items pass to you once the carrier picks up your order.

These terms and conditions are subject to change without notice. The responsibility to remain familiar with these terms and conditions is yours. Please check this page periodically for updates and changes.